Leicester Building Society Mutual Since 1860

Terms & Conditions

Please read these terms carefully before using our website or financial services.

1. Introduction

Welcome to Leicester Building Society. By accessing our website, opening an account, or utilizing any of our financial products and services, you agree to comply with and be bound by the following terms and conditions.

2. Use of Website & Services

You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the society. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our platforms.

3. Account Security & Credentials

If you register for online banking or create an account profile with us:

  • You are responsible for maintaining the confidentiality of your username, password, and security credentials.
  • You must notify us immediately if you suspect any unauthorized access to your account or security breach.
  • We reserve the right to suspend or terminate accounts if fraudulent activity or security vulnerabilities are detected.

4. Financial Products & Eligibility

All savings accounts, mortgages, and loans are subject to separate specific product terms and conditions, eligibility criteria, and status checks (including credit assessments). In the event of any conflict between these general website terms and specific product terms, the product-specific terms shall apply.

5. Limitation of Liability

Leicester Building Society endeavors to ensure that all information provided on this platform is accurate and up-to-date. However, we do not guarantee uninterrupted access or error-free operation. We shall not be liable for any indirect, incidental, or consequential losses arising out of or in connection with the use of our digital platforms.

6. Amendments to Terms

We reserve the right to modify, update, or replace these terms and conditions at any time. Significant changes will be communicated through our website notices. Continued use of our services following any changes constitutes your explicit acceptance of the revised terms.

7. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please reach out to our customer service team via our Contact Us page or call our support line.